You’re waiting on a delivery from AliExpress and the tracking update states “Yanwen Facility Outbound”
What does this mean exactly? Has your package reached your country or is it still in China? How long will it be stuck on this status?
Let’s take a look…
What Does “Yanwen Facility Outbound” Mean?
Yanwen Facility Outbound means that the consignment has been processed through the Yanwen facility and is now ready to be dispatched to the port of departure out of China.
Where is Your Package when you Receive the “Yanwen Facility Outbound” Update?
When you receive this tracking status your package is somewhere between the Yanwen facility and the port of departure.
However, Yanwen can be a little unreliable in the frequency of its tracking updates, so this is often as specific as it gets.
The fact is, your item could still be in the sorting center waiting to go onto the mode of transport towards the departure point.
It could also be “in transit” towards the port of exit. Essentially, until you receive a future update, your consignment is ready to leave the Yanwen facility or has already done so.
- Related Content: Departed Sunyou Facility – Tracking Guide & More
How Far Away is Your Package After a “Yanwen Facility Outbound” Update?
Unfortunately, the shipment still has a long way to go when you receive the “Yanwen Facility Outbound” status alert.
For a start, the consignment is still in China. Once it reaches the port of departure, (which is the next step), Yanwen will not take care of the international transit section of the shipment.
This means that after customs clearance, there will be processing involved with the item being “received by linehaul”.
From there, you will not receive any more information until the shipment reaches the destination country.
This again will involve acceptance of the item from line haul and customs clearance.
To cut a long story short, depending on whether your shipment is traveling by cargo ship or airplane, and whether it encounters any issues along the way, delivery could easily be several weeks away.
- Related Content: Yanwen Facility & Shipments – All You Need to Know
A Word About Liege Linehaul
It is worth noting that AliExpress shipments into Europe have suffered long delays because of Liege Linehaul in Belgium.
Because although Belgium is not necessarily the destination country, Liege acts as an entry hub for Europe.
We have a dedicated article here, however, customers have complained that their item has sat in a warehouse for weeks in Liege awaiting processing and onward transit to the final delivery location.
And this is on AliExpress Premium air freight shipments that should take between 7 and 15 days to deliver.
- Related Content: What Does “Arrival at Export Hub” Mean (Tracking Guide)
What to do if Your Tracking is Stuck on “Yanwen Facility Outbound”?
Due to the fact the item should still be in China when you receive this update, if the tracking doesn’t update, you should contact the seller.
If they don’t just tell you to “wait longer” (which is the default answer with AliExpress shipments; everybody knows they take a long time to arrive), the seller will be able to contact Yanwen to find out where your package might be.
If they are able to track the location of the shipment, and it has in fact left China, you should not expect any other updates until the item has reached the destination country.
Even then, it is the carrier responsible for delivery within the destination country that will provide more information.
Yanwen Customer Services
A reader left a comment asking for the customer service details for Yanwen.
If you wish to make contact with Yanwen yourself, (the normal route would be to contact the seller), here are the relevant details:
- Company Phone: 400-108-5656
- Bejing Sorting Center: +86 583 8021 677
This webpage will also lead you to a list of all the Yanwen sorting centers in China, along with the addresses and contact details.
- Related Content: Yanwen Economic Air Mail – Complete Guide
How to know which carrier is responsible for delivery?
In the case of the tracking alert in the screenshot above, it is clear that USPS will be responsible for the final delivery.
The Last Mile USPS code was created near the beginning of the shipment. You will be able to track your item, (once USPS has it physically within its infrastructure and has scanned it), by going to the USPS tracking page.
If your tracking details have not revealed who will be responsible for delivery in the destination country, you should punch in the tracking details of the item into a universal tracking service such as 17Track and Parcelsapp.
This will provide you with more information, (assuming there is more tracking info to be gained).
The bad news is, even on arrival in the U.S. your item can be held up before final delivery.
- Related Content: Is Yanwen Tracking Fake? A Complete Guide
When all else fails…
If The “Yanwen Facility Outbound” update is the last alert you receive and no progress is apparent, the only thing you can do is wait.
Ensure the period does not run out, and start the process towards the end of it, (any sooner and you will be told to wait longer).
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂