You’re expecting a package from FedEx and you receive an “At Destination Sort Facility” tracking update.
What does this mean and how quickly will your package arrive? Let’s take a look.
At Destination Sort Facility FedEx – Meaning
The “At Destination Sort Facility” update means that the package is at the nearest FedEx sort facility to the delivery address. From here the package will be loaded onto a truck and delivered to the recipient.
How Quickly Will my Package Arrive After an “At Destination Sort Facility” Update?
Your package is close when you receive this update.
It will still need to go through the destination facility and be sorted so that it is loaded onto the appropriate truck that services your area.
However, you can expect your package to arrive the same day or the following day after you receive the “At Destination Sort Facility” update.
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My Package is Stuck on the “At Destination Sort Facility” Fedex Update
If your FedEx tracking update remains stuck on “At Destination Sort Facility” for more than two days, an issue may have occurred.
The likely candidates include:
- Backlog at the facility
- Seasonal high-package volumes
- Staffing problems during Covid
- Human error caused the package to be mislaid inside the facility
- Weather, traffic, and technical issues
Ultimately, any of the above can cause a delay which leads to your tracking being stuck on this update.
Your best course of action is to contact FedEx customer services. Cite your tracking number and package details and they will begin looking into what has happened to your item.
Can I Pick my Package up When it is At a Destination Sort Facility?
The answer is yes, you can pick up your package when it is at a destination sort facility. To do so, you will need to use the FedEx “Hold at Location” service.
We will be covering this in a dedicated article very soon.
In the meantime, you can contact FedEx (using the toll-free customer service line, 1-800-463-3339) and request to hold a package at a location. You can also signup to use the service online.
There are some caveats, however. You can only hold at the location if the package has not been loaded onto a truck and scheduled for delivery that day.
As explained above, “At a Destination Sort Facility” is just one step away from that.
If you attempt to hold at the location after the package has been sorted onto the delivery truck, you will have missed the opportunity to do so.
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Generally, it is good news when you receive an “At Destination Sort Facility” FedEx tracking update.
This is the final sort facility before the package goes out for delivery. After being sorted, it will be dispatched onto a truck that services your area.
The update means that you can expect your package to be delivered within the next 48hrs.
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