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What Does “Airline JieShou” Mean? (Tracking Terms)

You’re expecting an order from China and you have received an “Airline JieShou” status update.

What does this update mean exactly? Where is your package when you receive this alert and is there anything you need to do?

Let’s take a look…

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Summary: Airline JieShou Meaning

Airline JieShou is actually a translation of “接受 (JieShou)”, meaning the airline has “Received” the shipment. Essentially, the package has been received by the airline responsible for shipping the item overseas.

Airline JieShou / Airline Received – Guide

Airline JieShou

Once the tracking update has been translated, what it means is relatively self-explanatory.

JieShou simply means “Received” in Chinese. 

The airline received the package from the carrier at the point of departure out of China.

Customs clearance has successfully taken place, and now the airline will arrange for the item to be shipped overseas.

This could be direct to the destination country, or via an intermediate transit country.

Overall, once you receive the “Airline JieShou” update, you know that the package is about to leave China.

Tracking Stuck on “Airline JieShou”


It is important to consider that the airline has only accepted your shipment. It doesn’t mean that it is actually on an airplane.

Standard shipments out of China, (especially through eCommerce platforms such as AliExpress or Shein), can take time.

Delays due to covid, or simply due to the availability of aircraft, mean that the package will sit inside a warehouse at the airport for days, sometimes even weeks.

During all of this, your tracking will be stuck on “Airline JieShou”.

What to do if Tracking is Stuck on “Airline JieShou”?

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I hate to say it, but the first course of action is actually patience.

As I mentioned above, eCommerce shipments out of China take time to leave.

The platform that you ordered from will have stated the expected length of delivery. AliExress standard delivery is anything between 15 and 45 business days.

Furthermore, many carriers such as Yanwen and Sunyou (often used by AliExpress sellers and Shein) stop tracking an item once it leaves China.

This means that the package could be moving and you will not even know about it.

Use a Universal Tracking App


My general advice in this situation is to try your tracking number in a universal tracking app such as 17Track or Parcelsapp.

If the airline or even the carrier in the destination country is providing tracking updates, these free tools will very likely find the details.

Be Aware of Your Buyer Gurantee Period

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If after using the apps you do not see any new information, I would only start to be concerned once your buyer’s gurantee period starts to run out, (for AliExpress this is 60 days).

Keep an eye on your coverage period and if the shipment does not arrive as it draws to a close, you should begin the process of opening a dispute and seeking a refund.

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