You’ve ordered a package that is being sent via Buffalo Logistics and you’re wondering what has happened to it.
While there are various ways that you can reach a carrier such as Buffalo, is it worth using the WhatsApp contact number?
Let’s take a look…
Buffalo Logistics WhatsApp Details:
You can contact Buffalo on WhatsApp using the +2781388657 number.
However, this is the contact number for the main South Africa office. You will not reach the China office using these details.
- Related Content: Does Buffalo Logistics Deliver on Weekends?
Buffalo Logistics WhatsApp – Is it any Good?
The last time I used the Buffalo Logistics WhatsApp number, I used the text chat option and received a reply within an hour.
That’s pretty good in my book.
However, I wasn’t by my phone to receive it straight away, so was not able to pursue an immediate chat.
This led to a slightly disrupted back and forth, with a delay between messages.
In hindsight, I should have just used the number to make a voice call.
That being said, there is no telling if anyone would have answered there and then.
- Related Content: What Does “CN Outbound” Mean? (Buffalo & Other Carriers)
I happen to be slightly “old school”, and prefer to write out any issues I have in an email (Buffalo’s email address is bd@bufflogistics.com).
Albeit the response time is normally slower, I find it easier to send the various details of the shipment (address, tracking number, etc) via my laptop and using email.
You may be different and a WhatsApp text message works for you.
- Related Content: Buffalo Logistics Shein Contact Number – Guide
Buffalo Logistics WhatsApp Calls
As I mentioned, I did not make a call using the Buffalo Logistics WhatsApp number, however, the option is clearly available.
This is especially useful if you do not live in South Africa but need to contact the office based there.
You are simply saving on international phone call costs by using WhatsApp.
That being said, there are office numbers that you can call instead, and they are as follows:
Buffalo Logistics South Africa Office
- +2 787 095 3451
- +2 710 593 4710
Buffalo Logistics China Office
- +86-400-921-9066
- +861 868 205 1740
Overall, it is helpful that Buffalo has made a WhatsApp number available to customers. If this is a method of communication that you prefer, you would be a fool not to use it.
Whatever your issue is with your shipment, I hope it can be resolved soon. 🙂
- Related Content: Buffalo Airport Warehouse Received – Tracking Guide
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂
13 days has passed and I haven’t received my order
I received email from Buffalo said they can’t track my parcel it’s been lost I need to tell the supplier about it to refund the money or resend it again the car for delivery was hijacked I didn’t receive my parcel
How alarming. Did your shipment have any insurance? You would think Buffalo would offer compensation in light of the events that took place.
Still don’t receive my order
Sorry to hear that. I can’t help without a tracking number though.
hi my parcel was suppose to be delivered two days ago but it hasn’t been delivered and when i try contacting baffalo they don’t respond me.
I heard the car was hijacked for delivery I didn’t get the parcel
I placed an Order on the 4th of November , I received and an email saying it has shipped but when I’m tracking it it says order confirmed .
Where are you trying to track the shipment? If you provide the tracking number I shall be happy to look into progress for you.
I didn’t receive sms that I have to pay buffalo
i ordered on the 26 of october my order took more than 13 days then the next thing it says it was delivered on the 12 of november and it was sunday on that day as there are no deliveries on sunday .now i can’t find my package
You should contact Buffalo customer services with details of your tracking number and its current status.
I haven’t received my parcel and it’s more than 18 days Now
If you can include the tracking number I shall take a look into it for you.