You’re expecting a delivery from USPS and received a “Reminder to Schedule Redelivery” update.
What does this mean exactly? Where is the package when you see this alert and is there anything you need to do?
Let’s take a look…
Summary: USPS “Reminder to Schedule Redelivery”
This update means that your mail has been held at the post office. You are being asked to contact USPS to rearrange delivery to your address. You can also choose to pick up the item in person. If you do not make any effort to do this, the mail item will eventually be returned to the sender.
USPS “Reminder to Schedule Redelivery” – Guide
On the face of it, this update is completely self-explanatory.
The wording is clear… as the recipient, you are being reminded that redelivery instructions need to be rescheduled with USPS.
The onus is on the recipient to make contact with USPS so that this can be achieved.
However, in reality, you do have ultimately three choices after you have received a “Reminder to Schedule Redelivery” update from USPS.
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1. Make Contact with USPS
The first, most obvious solution, is to contact USPS to schedule the redelivery.
The easiest way to do this is online.
You should have been left a USPS PS Form 3849 when the first attempt at delivery was made.
This will have a barcode and number that you can use to give redelivery instructions.
You can also head here to fill in the online form. This will confirm that redelivery can be made and will provide you with the option to make those arrangements online.
Another way to do this is to contact the main USPS Customer Services number at 1-800-ASK-USPS (1-800-275-8777) and schedule redelivery over the phone.
You should have your tracking details and/or the number provided on the PS Form 3849 to do this, however.
Redeliveries can be scheduled online 24 hours a day, 7 days a week.
If you want to arrange redelivery for the same day, requests will need to be sent online before 2 AM CST Monday-Saturday.
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2. Collect the item in person
Another option is to head to your local post office, (or collection center that USPS has stated as being the temporary hold location of your mail item), to pick it up in person.
Again, PS Form 3849 will help you with this as it will provide details of the location.
You should bring this form along with your I.D. to pick up your package.
3. Do Nothing so That the Item is Returned to the Sender
Should you decide that you do not want the mail item and have no interest in either scheduling redelivery or collecting in person, you can choose to not act at all.
You will receive two further notices in your mailbox reminding you to schedule a redelivery.
Then, after 15 days, the mail item will be returned to the sender. No cost will be incurred by the recipient for this to happen.
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Final Words
Overall, the “Reminder to Schedule Redelivery” update (and PS Form 3849 in your mailbox) is the standard way that USPS deals with redeliveries.
If USPS were unable to deliver on the first attempt, these are used to instruct recipients on the actions that need to be taken.
Using the USPS website here and the details provided on the form, you will be able to schedule redelivery with ease.
Do so before 2 am Monday to Saturday and the redelivery attempt will be made that same day.
Essentially, your package will be with you very soon if you follow these steps.
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I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂
