What does the “Depart from Transit Office of Exchange” tracking update mean?
This is an alert that you might see from USPS or other popular carriers such as FedEx and DHL.
It is usually associated with international shipments. Is it a reason to be concerned about the arrival of your package? Let’s take a look.
“Depart from Transit Office of Exchange” – What Does it Mean?
Normally, the “Depart from Transit Office of Exchange” alert means that your package has gone through the customs process and left the country of origin.
More specifically, the “Transit Office” is the final Postal Facility of the country that the package is currently in.
The fact it has departed means it has been cleared for delivery and is on the next stage of its journey.
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Where is my package when I receive a “Depart from Transit Office of Exchange” alert?
The fact this tracking update means that the package has cleared customs and departed the country, when you receive it, your mail item is in the air.
The next update will be to do with customs entry within the destination country, or in some cases a country on route to the destination country, (it will not always fly direct).
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How Long Until Delivery After I Receive a “Depart from Transit Office of Exchange” Alert?
This depends on the length of time the package will be in the air, whether the package is flying direct to the destination country or if there are any intermediate countries along the route.
Take the tracking status alert chain below as an example. Here, the package destination country is Mexico.
However, the package passed through various countries on the route. After customs clearance of each, the “Depart from Transit Office of Exchange” alert could’ve been sent.
In other words, it can be difficult to ascertain just how long your package will arrive after this update.
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However, where the “Depart from Transit Office of Exchange” alert precedes entry into the destination country, you know that the package is close.
If upon arrival the customs clearance process faces no issues, you should have your item within 2 to 3 days.
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My Tracking is Stuck on “Depart from Transit Office of Exchange”
If your package tracking update remains stuck on “Depart from Transit Office of Exchange” for several days, it would indicate that a problem has occurred.
The package is likely still in the country of origin, (or intermediate country) which means USPS is still reliant on whatever postal service in the country currently dealing with the shipment.
We recommend that you contact the shipper to alert them to the fact the package does not seem to be moving. They will be able to look into the details within the origin country.
If a carrier such as FedEx or DHL has been used, (and is responsible for the shipment in both the origin and destination country) you or the shipper should call customer services for the relevant company to find out more.
In most cases, a “Depart from Transit Office of Exchange” tracking alert is nothing to be concerned about.
It means the package is departing the country of origin and is on its way to the destination country for delivery.
If the package status remains on this alert for more than 2 days you should start making inquiries with the shipper or the carrier service responsible for transit within the country of origin.
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂