You’re expecting a delivery from FedEx and you have received a “Tendered to Authorized Agent for Final Delivery” tracking update.
What does this mean exactly? Is your package close to delivery when you receive this update and is there anything you need to do?
Let’s take a look…
Summary: Tendered to Authorized Agent for Final Delivery
The “Tendered to Authorized Agent for Final Delivery” status update from FedEx means that the package has been handed to a third-party carrier for final delivery to the recipient. FedEx may have passed delivery to the local postal service (USPS in the U.S, Royal Mail in the U.K, for example) or a smaller independent carrier.
Tendered to Authorized Agent for Final Delivery – Guide
This is one of the more self-explanatory tracking updates from FedEx. The “Authorised Agent” is basically the third-party carrier that FedEx has a business relationship with.
In the U.S, FedEx has had a close relationship with USPS. For many years since its inception, the FedEx SmartPost service utilized USPS for final delivery on all packages.
Note: This situation changed after FedEx rebranded SmartPost as FedEx Ground Economy and started to take responsibility for final “last mile” delivery using its own fleet of trucks and drivers.
However, FedEx will still call upon third-party carriers to complete deliveries in certain situations, such as locations that fall outside its delivery network or in times where mail volumes necessitate assistance from Authorised Agents.
- Related Content: What Does “Left FedEx Origin Facility” Mean?
How to My Track Package After a “Tendered to Authorized Agent for Final Delivery” Alert
Okay, so your package is now in the hands of another carrier other than FedEx. What happens now? How do you track the progress if the item is no longer with FedEx?
The answer is simple. Your original tracking code will very often still work on the FedEx tracking page. Simply punch in the details and the shipment information along with the proposed delivery schedule will be available to you.
If this isn’t the case, you will need to follow the instructions in the section below.
It is also important to remember that the authorized agent is responsible for last-mile delivery, which means the package will arrive at the destination address very soon. It is basically the final stage of the shipment process.
Essentially, it should arrive within 48hrs of you receiving the update. If it is signed for delivery, you should ensure someone is around to take care of that.
- Related Content: What Does “Tendered at FedEx OnSite” Mean?
Tracking Stuck on “Tendered to Authorized Agent for Final Delivery”
If more than 2 to 3 business days pass without any new alerts (or you are unable to follow the progress as your FedEx tracking has stopped working) you will want to make inquiries.
First, check your tracking details to see if details of the third-party carrier have been provided. As this is the agent that now has your package, you can attempt to track the item through its tracking page.
Furthermore, if the item is delayed, you should contact this carrier’s customer services first, before inquiring with FedEx, (cut out the middle man, so to speak).
If the tracking page does not include this, it is worth entering your tracking details into a universal tracking app such as 17Track or ParcelsApp. Here, any scan of your package that has taken place should be revealed.
Details of the Authorised Agent will show up if they have scanned the item and it can be traced through the apps.
Failing that, you should contact FedEx directly. State that your package is being delivered by an Authorised Agent and that this update was sent days previously.
In other words, get them to chase the carrier so that the package starts moving again.
Tracking Updates after “Tendered to Authorized Agent for Final Delivery”
As stated, the shipment is nearing the end of its journey means you will not receive too many further updates.
Also, any new update will result from a progress scan taken by the third-party carrier now in charge. All the same, the alert you want to see is clearly “Out for Delivery”.
However, you should also keep an eye out for any updates that signify a delay has occurred or an attempted delivery was made.
- Related Content: What Does “Package Received After FedEx Cutoff” Mean?
Overall, the “Tendered to Authorized Agent for Final Delivery” is a standard tracking update used by FedEx to communicate the fact a third-party carrier will be arriving at the recipient’s door.
This Authorised Agent will be responsible for final delivery, which should take place within 2 or 3 days after you receive this alert.