You’re expecting an international delivery and have received a “Crossing Border and in Transit to Carrier Hub” tracking update.
What does this mean exactly? Where is your package when you receive this alert and what do you do if it is stuck?
Let’s take a look…
Summary: Crossing Border and in Transit to Carrier Hub
The “Crossing Border and in Transit to Carrier Hub” tracking alert means that the shipment has left the departure country, (either origin or a transit country) and is in transit to a sorting hub of the carrier currently responsible for the package.
Crossing Border and in Transit to Carrier Hub – Guide
As international shipments from the Far East clearly go through many steps in order to reach the destination address, the package naturally passes through various sorting hubs.
When the “Crossing Border and in Transit to Carrier Hub” update is triggered it just means that the package is in a mode of transit to the next hub in the delivery chain.
As this alert is normally associated with Landmark Global, it means that the item is on its way to the sorting hub run by this carrier.
As the update states, the package is “Crossing Border” which means it is passing from one country to the next.
This could mean that the item is leaving the origin country or an intermediate transit country.
This will vary depending on the progress of the shipment but can be ascertained by looking at the locations flagged in the tracking history, (after all, you know the origin country as it is the location of the sender).
“In transit” means that the shipment is on a vehicle and moving (truck, plane, ship, or train), to the carrier hub is what we have been describing above; a sorting facility owned by Landmark Global.
- Related Content: Departed From First Mile Sorting Center – Meaning
Tracking Stuck on “Crossing Border and in Transit to Carrier Hub”
It is essential to understand that the tracking may remain in this update for several days even sometimes weeks.
Landmark Global is an economy carrier, and we are dealing with an international shipment here.
Tracking updates can be scarce, and the package may not receive another scan (and any new alert) until it reaches the carrier hub.
Depending on the distances involved, plus any potential delays at the hub, it is clear a follow-up status alert may take some time.
- Related Content: Scanned at Landmark Crossdock Facility – Tracking Guide
What to do if Tracking is Stuck?
If the days turn to weeks and no new updates occur, you should contact Landmark Global, plus the seller platform that you purchased the item from.
Amazon and AliExpress have been known to use Landmark Global and will provide you with assistance in the event that your package hasn’t arrived.
- Related Content: Batch Delivery to Carrier: Tracking Guide
What Happens After a “Crossing Border and in Transit to Carrier Hub” Update?
Generally, the shipment should be on the way to the destination country when this alert is triggered.
This means that the carrier hub is also situated in the destination country.
The item will be scanned inside this hub and then sorted for dispatch to either the recipient’s address, (if the hub is regional to the destination), or to another hub that is located closer to the final destination.
Final delivery will then occur after this.
- Related Content: “Grouped at Landmark Facility” Landmark Global Tracking
Overall, the “Crossing Border and in Transit to Carrier Hub” update means that the shipment is beginning the next stage of its journey to the destination address.
With any luck, the item has crossed the border into the recipient’s country, and final delivery will take place relatively soon.
However, with Landmark Global being an economy carrier service, delays and long delivery times are not unusual.
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂