You’re expecting an International delivery from Landmark Global and have received a “Crossing Border and in Transit to Carrier Hub” tracking update.
What does this mean exactly? Where is your package when you receive this alert and is there anything you need to do?
Let’s take a look…
Summary: Crossing Border and in Transit to Carrier Hub
This update from Landmark Global means that the shipment is in transit across the border (normally into the destination country) and is on its way to the carrier sorting facility.
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Crossing Border and in Transit to Carrier Hub – Guide
You will often see this update on a Landmark Global shipment from the USA into Canada (and vice versa), as well as international European packages crossing from one country to the next.
If we break down the wording of the update it is clear what is happening and where the package currently is.
The “crossing border” aspect means that the shipment has left one country (the origin) and is on its way to the destination country.
“In Transit” basically means that the shipment is moving. Either via truck or air cargo, the package is no longer at a “waypoint” (sort facility or hub) but is moving toward the next one.
In the case of the “Crossing Border and in Transit to Carrier Hub” the carrier hub is the first sort facility inside the destination country.
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What Happens After the Update?
The next update you might receive is confirmation of customs clearance successfully completed, (“customs cleared”) or that the package has been scanned into the courier facility.
From there, (assuming the facility is regional to the recipient’s destination), the package will be sorted out and go out for delivery.
- Related Content: Scanned at Landmark Crossdock Facility – Tracking Guide
Tracking Stuck on “Crossing Border and in Transit to Carrier Hub”
If the tracking seems stuck on this update it might be because the package has been handed over to a postal service or 3rd party courier that is not Landmark Global.
A package from the USA to Canada for example will often be passed onto Canada Post once it crosses the border.
The carrier hub referred to in this update and in this scenario would belong to Canada Post.
Therefore, you might not be receiving updates as they happen, and would need to punch in your tracking code into the tracking page of the relevant service, (in this case, Canada Post).
In other words, your tracking might not be stuck at all. You are just not receiving the updates.
If this is not the case, and your item really does seem to be at a standstill or even delayed, you will need to contact Landmark Global and where applicable the courier responsible for final delivery.
At the very least you know that the shipment has arrived in the destination country.
However, issues with the carrier (delays, package volumes, etc) as well as potential complications with clearance, could be impacting progress.
- Related Content: Canada Post “Check Delivery Progress” – Tracking Guide
Back & Forth Crossing the Border?
There can sometimes be a strange anomaly where you receive a customs-cleared update in the destination country, followed by a “Crossing Border and in Transit to Carrier Hub” alert in the origin country.
It will seem as if the package has cleared customs into the country, only to be back inside the origin country afterward.
There is a simple explanation for this.
With many standard unproblematic shipments, the details are sent across to customs before the package actually reaches the border.
The item is cleared electronically and the “Customs Cleared” alert is triggered and sent.
After this, the physical shipment passes into the destination country and is scanned to indicate that it is on its way to the carrier hub.
The new update is sent and it appears that your tracking is out of sync.
- Related Content: Crossing Border and in Transit to Carrier Hub – Tracking Guide
Overall, the “Crossing Border and in Transit to Carrier Hub” is a standard update from Landmark Global that reports the fact the package is crossing the border into the destination country and is on its way to the carrier hub for sortation.
From here it will be dispatched to the recipient’s address or another facility more local to the destination address.
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂