You’re expecting a package through Canada Post and have received an “Item Delayed Stay Tuned for Updates” tracking alert.
What does this mean exactly? What’s going on with your parcel when you see this update and is there anything you need to do?
Let’s take a look…
Item Delayed Stay Tuned for Updates
The Canada Post “Item Delayed Stay Tuned for Updates” is a catch-all alert that tells customers that the package delivery will be delayed. Reasons for the delay range from transit technical issues and bad weather to staff shortages or a sorting problem. Importantly, Canada Post is aware of the issue and unless advised, there is nothing you need to do.
Item Delayed Stay Tuned for Updates – Guide
Despite it being an annoyingly vague update in terms of causes, the “Item Delayed Stay Tuned for Updates” is telling you the current state of affairs.
Namely, a situation has occurred that has caused the delay, and you should be ready for updates in terms of the amended delivery date.
In other words, it is very likely that your package delivery will now be late, and Canada Post will be in touch.
- Related Content: Item Has Arrived in Canada and Will be Presented for Review
Reasons the Item is Delayed
As Canada Post does not reveal any information about the nature of the delay, your guess will be as good as mine for any given situation.
However, there are some common logistical suspects when it comes to a delayed package.
- Adverse weather conditions disrupting the transit of the package
- Technical/mechanical issues with the mode of transport
- Sortation problems at the Canada Post facility
- The item has been sent to the wrong facility
- Staffing shortages causing delay (prevalent during Covid)
- High package volumes causing a delay
Importantly, when you receive the “Item Delayed Stay Tuned for Updates” the issue causing the delay stems from a problem in the delivery network, not an omission or mistake by the sender/recipient.
This in turn means, there is very little you can do to rectify the situation.
As the update suggests, you will need to keep an eye on further updates for information on revised delivery times, and if you are lucky, clarification of the issue at hand.
How Long Will My Tracking State: “Item Delayed Stay Tuned for Updates”
Normally, you should receive a new update within 48hrs with updated details.
Essentially, Canada Post is aware of the problem and will (allegedly) be doing everything it can to mitigate the situation.
Once the parcel is back on track in terms of flowing through the network, it will receive a new scan within a short space of time.
This scan will automatically trigger an update, therefore informing you of progress.
But it Has Been Delayed for Several Days Now!
I recommend that you wait 2 to 3 business days for the package to begin moving again, (and to receive an update accordingly).
If this doesn’t happen, you will have no choice but to contact the sender and/or Canada Post to begin inquiries as to the delay.
Hopefully, by raising a ticket or talking to a representative you will get the answers you need.
- Related Content: Tracking Guide: “Item Processed” Canada Post
Overall, “Item Delayed Stay Tuned for Updates” is Canada Post’s way of telling parties that the package has been delayed.
The good news is that Canada Post is aware of the issue and the problem lies with them.
In a perfect world, they will now be resolving the situation as quickly as possible and your package will begin moving toward delivery within a short space of time.
If the delay continues, you will have no choice but to contact Canada Post to find out why.
- Related Content: Shipment Received at Originating Postal Facility – Canada Post
I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂