You’ve ordered a package that is being sent via Buffalo Logistics and you’re wondering what has happened to it.
While there are various ways that you can reach a carrier such as Buffalo, is it worth using the WhatsApp contact number?
Let’s take a look…
Buffalo Logistics WhatsApp Details:
You can contact Buffalo on WhatsApp using the +2781388657 number.
However, this is the contact number for the main South Africa office. You will not reach the China office using these details.
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Buffalo Logistics WhatsApp – Is it any Good?
The last time I used the Buffalo Logistics WhatsApp number, I used the text chat option and received a reply within an hour.
That’s pretty good in my book.
However, I wasn’t by my phone to receive it straight away, so was not able to pursue an immediate chat.
This led to a slightly disrupted back and forth, with a delay between messages.
In hindsight, I should have just used the number to make a voice call.
That being said, there is no telling if anyone would have answered there and then.
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I happen to be slightly “old school”, and prefer to write out any issues I have in an email (Buffalo’s email address is bd@bufflogistics.com).
Albeit the response time is normally slower, I find it easier to send the various details of the shipment (address, tracking number, etc) via my laptop and using email.
You may be different and a WhatsApp text message works for you.
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Buffalo Logistics WhatsApp Calls
As I mentioned, I did not make a call using the Buffalo Logistics WhatsApp number, however, the option is clearly available.
This is especially useful if you do not live in South Africa but need to contact the office based there.
You are simply saving on international phone call costs by using WhatsApp.
That being said, there are office numbers that you can call instead, and they are as follows:
Buffalo Logistics South Africa Office
- +2 787 095 3451
- +2 710 593 4710
Buffalo Logistics China Office
- +86-400-921-9066
- +861 868 205 1740
Overall, it is helpful that Buffalo has made a WhatsApp number available to customers. If this is a method of communication that you prefer, you would be a fool not to use it.
Whatever your issue is with your shipment, I hope it can be resolved soon. 🙂
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I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂
13 days has passed and I haven’t received my order
I received email from Buffalo said they can’t track my parcel it’s been lost I need to tell the supplier about it to refund the money or resend it again the car for delivery was hijacked I didn’t receive my parcel
How alarming. Did your shipment have any insurance? You would think Buffalo would offer compensation in light of the events that took place.
I received a text saying my order is our for delivery to my surprise no one called me that they are outside but now it’s says they didn’t get anyone at my place how so
Hi, yes that sounds frustrating. Was a delivery attempt note left at your address or do you have details in your tracking? Either Buffalo will attempt delivery again, or you will need to contact customer services to make arrangements.
it’s been almost a month now since I haven’t received my parcel
3it has been a frustrating 3 days ,they return my parcel to the warehouse yet they didn’t even pitch at the address i gave them .My parcel is still there if you people open tomorrow i can go and collect my order
Still don’t receive my order
Sorry to hear that. I can’t help without a tracking number though.
hi my parcel was suppose to be delivered two days ago but it hasn’t been delivered and when i try contacting baffalo they don’t respond me.
I heard the car was hijacked for delivery I didn’t get the parcel
I placed an Order on the 4th of November , I received and an email saying it has shipped but when I’m tracking it it says order confirmed .
Where are you trying to track the shipment? If you provide the tracking number I shall be happy to look into progress for you.
I didn’t receive sms that I have to pay buffalo
Buffalo Buffalo i need to come there to collect my order if you are open tomorrow
i ordered on the 26 of october my order took more than 13 days then the next thing it says it was delivered on the 12 of november and it was sunday on that day as there are no deliveries on sunday .now i can’t find my package
You should contact Buffalo customer services with details of your tracking number and its current status.
I haven’t received my parcel and it’s more than 18 days Now
If you can include the tracking number I shall take a look into it for you.
I order something but on my tracking they say consignee not available what does it mean
It means that there was no one at the recipient’s address to receive the package. The recipient of the parcel is the consignee.
my personal experience with Buffalo is extremely bad, I’ve been waiting for my order which was supposed to be delivered on the 13th December , It showed its out for delivery then back to the depot. until now haven’t received it all I’m getting is lies lies lies
Yesterday i received a message that my delivery is out to be delivered to me but i did not receive any call and was at home and now they sent a message that no one was at home. please what is going on
BUFZA6020356109YQ I have been trying the whole day if I can collect my parcels at the Cape Town distribution center as it is stated on the website that collection is possible. I urgently need my products which arrived yesterday morning 8.30am. thanks
How did you go with this? Did you manage to get through to Buffalo and retrieve your package? There is little I can do in this situation as Mailbox Master is not affilaited with Buffalo in any way. I hope you were able to pick up your parcel in time all the same.
buffalo I’ve been trying to get hold of you, why did you change my address at taxes?
BUFZA6030436626YQ
Yesterday I receive a message saying I should correct my address, I’ve try updating the address with the link I’ve got but no success pls help
Buffalo Buffalo is full of shit. They don’t care about their customers. I am tired of looking and asking where is my parcel.
Does anyone know who is the Owner? I wanna Deadshot him. 💀